Notice of any cancellations should be notified to the Southern Holidays reservations team email or by contacting us directly.
Cancellations 30 days prior to the booking date will be subject to 20% of the booking fees, inclusive of all bank processing fees being forfeited.
Cancellations within 30 days prior to the booking date will be subject to 100% of the booking fee, inclusive of all bank processing fees being forfeited.
Early departures are subject to 100% booking fee charges and are non-refundable.
The privacy statement of Southern Holidays entails how the personal information the user provides on www.southernholidays.com is collected and utilized. It also explains the nature of choices available to the user by our utilization of personal information and how the user can access and update this information.
The information collected by the user is as follows:
As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to (provide you the service requested, enhance user experience):
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org
We enable you to create a profile, and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. We do not guarantee that the content you post on our site will not be viewed by others outside your network.
We recognize the importance of security for all PII associated with our customers and use reasonable measures consistent with industry practices to protect PII under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.
We will share your information with third parties only in the ways that are described in this privacy statement.
We may provide your personal information to companies that provide services to help us with our business activities such as processing your request or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
If Southern Holidays is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
To any other third party, with your prior consent to do so.
We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our website. For example, we will know how many users access specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.
Third party vendors, including Google, show your ads on sites on the internet.
To review and update your personal information to ensure it is accurate, contact us at firstname.lastname@example.org
We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
We accept credit cards via our worry-free, secure payment gateway- VISA, Master Card, AMEX Card. PayPal payments are also welcome. Please note that credit card payments are subject to a 3.5% bank processing fee on the total invoice amount.
You can contact us about this privacy statement by emailing us: email@example.com
Speedboat and sea-plane transfers are subject to the maximum number of travelers available to embark on the journey, therefore traveling times may vary depending on the crowd.
Excursions and experiences such as diving, snorkeling, fishing, etc. are seasonal based on your traveling dates. Please speak to one of our representatives who will guide you through many other experiences you can opt for, prior to confirming your booking.
A system generated URL will be sent to you by your personal Travel Consultant making credit card payments quicker & easier, through Southern Holidays Internet Payment Gateway. Once the payment is successful, please notify us via an email to firstname.lastname@example.org.
If you have any complaints during your stay in the Maldives, same should be notified in writing to Southern Holidays, before your departure from Maldives or within 3 working days if after your departure.
Any action will not be taken for complaints or claims received after the mentioned period.